Communicating and reporting to our community


Hero is a powerful and secure online student management system that allows our school to record enrolment/student information, communicate with caregivers/parents, share and track learning.

Hero Access:

All parents/caregivers (as per the student enrolment form) can access Hero. However, parents/caregivers need to sign up and create their account to access information. To create an account, please follow the following steps.

Hero can be accessed via this link.

What your app should look like:

Community Notices is the first thing you will see. You will only see Notices that are relevant to your children. i.e. Class, Team, Year or Sporting Activity. If the text is long, you may need to click read more to view the whole message.

In the left-hand drop-down menu, you will see your children. You will also find that this is the same place where additional student information will be displayed such as their reports.

Text (SMS) Alerts:

Text Alerts will also be utilised by office staff and the leadership team to communicate urgent messages for example when the school is closed. Although this is an additional cost to the school per child and will only be used in case of an emergency.


If you are having trouble, please contact the school office for assistance at office@wigramprimary.school.nz


At Wigram Primary, we believe that parents and whānau play an important role in their child’s education. Our reporting process is designed to be informative, robust and aims to reinforce that we are working in collaboration with you in order to gain success for each child. 

Reporting at Wigram Primary is mostly done through our Student Management System, Hero. Please refer to the Hero section on our website for further details on how to use Hero. Each child will receive a written comment about an aspect of their learning through Hero in terms two, three, and four. Also, you will be able to access what your child’s current learning goals are and gain some insight into how they are progressing within the New Zealand Curriculum.

As a school, we also report to parents through Ako meetings early in the year, then three-way conferencing mid-year. These meetings are designed to provide whānau, students, and teachers the opportunity to ask questions about their child’s learning and development and for us to learn more about your child in order to support their learning more effectively. 

Parents are welcome to arrange a meeting with their child’s teacher at any point to discuss their child’s progress.